Made in USA

Fine Print/Exchanges/Returns

Non-returnable Items:

  • Sale or Clearance Items
  • Custom Requested Orders

Non-sale items may be returned or exchanged within 15 days of the delivery date.

All returned items must include their tags and must be in un-worn, mint condition. Items that do not meet the criteria will be sent back to the customer along with an explanation.

EXCHANGES

  • Rove & Roam will exchange an item if it does not fit or is not to your liking
  • Contact us with your Exchange request and we will advise if it can be processed.
  • As we use limited quantities of fabrics all exchanges we may not be able to accommodate and will refund money upon return of garment.

 

RETURNS

  • Unfortunately, we do not currently offer free returns.
  • If you are returning the item you will be responsible for the shipping cost back to Rove & Roam.
  • Once the return is processed, you will receive an email notification. Please allow up to 3-5 business days for the refund to show up on your billing statement.
  • As each order is cut and sewn just for you we hope for your understanding in this matter.

 

INTERNATIONAL RETURNS

  • Unfortunately, we do not currently offer free returns on international orders.
  • If you are returning the item for a refund, you will be responsible for the shipping cost back to Rove & Roam.
  • Once the return is processed, you will receive an email notification and it may take up to 3-5 business days for the refund to show up on your billing statement.